Jellycat Zeke Monster Jellycat

Quick Shipping and Professional Packaging

We are able offer many shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse staff are highly trained and will pack your goods in accordance with our exact and precise specifications. Your goods will go through an exhaustive inspection and adequately secured before being delivered. We ship to thousands clients every day from all over the world. Our commitment to become the largest online retailer in the world is shown by this. Warehouses and distribution centers can be located throughout Europe as well as the USA.

It is important to note that orders with more than one item are processed according to the particular item.

Before shipping, we will inspect thoroughly the items you have ordered. Most orders are delivered within 48 hours. The delivery time is estimated to be between 3 and 7 days.

Returns

The inventory is constantly changing and we cannot completely manage it because multiple stakeholders are involved, including our factory and warehouse. So the actual stock may change at any time. Be aware that it's possible that your order could run out of stock even after you have made the order.

Our policy is valid for a period of 30 days. If you haven't received your item within 30 days, we are not able to issue a refund or an exchange.

In order for your item to be returned the item must not be opened and in the same state as you received it. You must have the item in the original packaging.