Jellycat Viggo Mammoth Jellycat

Quick Shipping and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL and other leading international carriers, we are able to offer a variety shipping options. Our warehouse staff are educated to pack your items exactly according to the specifications we provide. Your items will undergo an exhaustive inspection and adequately secured before being delivered. We deliver to thousands of customers every day across multiple countries. This shows how we're dedicated to be the largest retailer online in the world. Both Europe and the USA have warehouses and distribution centers.

Note: Orders with more than one product are assigned a specific processing period based on the individual item.

Prior to shipment We will examine thoroughly the items you have ordered. The majority of orders will be delivered within 48 hours. Delivery time ranges between 3-7 days.

Returns

The stock is constantly changing. It's not completely managed by us, as we have multiple entities, including the factory and our storage. This means that the actual stock could change at any time. It is possible that you will not receive your order after it has been placed.

Our policy lasts for 30 days. If it's been longer than 30 days since you made your purchase and we're unable to offer you a full refund or exchange.

In order to be eligible for a refund the item must be unused and in the same state that you received it in. The item must be in the original packaging.