Jellycat Tully Turtle Jellycat

Professionally packed and fast shipping

Our long-standing relationship with UPS FedEx DHL and other international carriers allows us to offer various shipping options. Our warehouse personnel will pack each item according to our strict specifications. Your items will undergo an exhaustive inspection and adequately secured before being delivered. We deliver to thousands of customers every day from all over the world. This shows how we're dedicated to be the largest retailer online in the world. The warehouses and centers of distribution are located in Europe, as well as the USA.

Orders with more than one item are assigned processing periods according to each item.

Prior to shipping Our team will conduct an extensive inspection of the items you purchased. Most orders are now shipped within 48 hrs. The delivery time varies between 3-7 days.

Returns

The inventory is constantly changing and we cannot fully manage it due to the fact that multiple parties are involved, including our factory and warehouse. The actual levels of stock can change at any point. It's possible that you may not receive your purchase after the order has been made.

Our policy is for 30 days. If you don't receive the product within 30 days, we are unable to offer a refund or an exchange.

The item must not be used, and it must be in the original packaging. The item should be in its original packaging.