Jellycat Sienna Seahorse Small Jellycat

Speedy Delivery and Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL, and other top global carriers, we can provide a range of shipping options. Our warehouse staff are highly skilled and will pack your items according to our precise and precise specifications. Your goods will undergo a thorough examination and will be properly packaged prior to being sent out. We deliver to thousands of customers each day across multiple countries. This shows that we're committed to be the largest online retailer in the world. These warehouses are in Europe just as they are in USA.

Note that orders containing more than one item are given a processing time according to the particular item.

Prior to shipment before shipping, we'll inspect thoroughly the items you've ordered. The majority of orders today are shipped in 48 hours. The delivery estimate is between 3 and 7 days.

Returns

Stock is dynamic, and not fully managed by us because of the involvement of many different parties, such as the factory and our warehouse. This means that the actual stock could fluctuate at any moment. It's possible that the inventory could run out once your order has been processed.

The policy is 30 days. We will not exchange or refund your order when it's been 30 days since you purchased it.

You are able to return an item if it is unused and in the same state as when you received it. It must also be returned in the original packaging.