Jellycat My Mom and Me Book Jellycat

Quick Shipping and Professional Packaging

Because of our long-standing partnership with UPS, FedEx, DHL and a variety of other top global carriers we can offer various shipping options. Our warehouse personnel is highly-skilled and will pack your products according to our precise and accurate specifications. Your goods will go through an extensive inspection and will be adequately secured before being delivered. We deliver to thousands of customers each day in different countries. The fact that we're determined to become the largest online retailer in the world is obvious. The warehouses and centers for distribution are situated in Europe and the USA.

Note: Orders that contain more than one item are assigned a processing time in accordance with the item.

Before shipping, all ordered items will be thoroughly examined. Most orders today are shipped in 48 hours. The delivery estimate is between 3 and 7 days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we're unable to fully manage stock. So the actual stock may change at any time. Be aware that your order will run out of stocks once you've placed your order.

Our policy lasts 30 days. We are unable to exchange or refund your order after 30 days since you purchased it.

In order for your item to be considered eligible for return it must be in its original packaging, unopened and in the same state as you received it in. It should also be returned in its original packaging.