Jellycat Freya Pony Jellycat

Prompt Shipping and Professional Packaging

Because of our long-standing partnership with UPS, FedEx, DHL as well as a range of other leading global carriers, we can offer a variety of shipping options. Our warehouse staff is highly skilled and will pack your products according to our precise and exact specifications. Your products will be subjected to an exhaustive examination before they will be safely packaged prior to being delivered. We deliver to thousands of customers each day across various countries. The fact that we are determined to become the largest online retailer in the world is clear. There are distribution centers as well as warehouses located in Europe and in the USA.

Note that orders containing multiple items are subject to a processing period that is based to the particular item.

Prior to shipment the items, our staff will carry out a thorough inspection on the items you purchased. The majority of orders are shipped within 48 hours. The delivery estimate is between 3-7 days.

Returns

We don't manage the stock at our warehouse or factory. Therefore, the actual inventory could fluctuate at any moment. It is possible that you will not receive your order once it has been placed.

Our policy is valid for 30 days. However, if thirty days have passed from the date you purchased the item, we will not be able to give you a refund or exchange.

The item cannot be used, and it must be in the original packaging. The item must be in the original packaging.