Jellycat Dory Duck Jellycat

Fast Shipping and Professional Packaging

We can offer a variety of shipping options because of our long-term partnership with UPS FedEx DHL. Our warehouse staff will package all goods to our exacting specifications. Before shipping, all goods will be thoroughly examined and safely secured. We deliver to thousands of customers every day from all over the world. This is an indication of our commitment to be the biggest online retailer in the world. We have distribution centers as well as warehouses in Europe and in the USA.

Orders that include more than one item are assigned processing periods according to each item.

Before shipping, all ordered products will be thoroughly inspected. Most orders are shipped within 48-hours. The expected delivery time will be between 3 and 7 days.

Returns

Due to multiple entities, including the factory and the warehouse, we're unable to fully manage stock. The levels of stock can change at any moment. Please be aware that it's possible that your order will be out of stock after you have placed the order.

Our policy is valid for a period of 30 days. If you don't receive the product within 30 days, we're not able to provide a refund or an exchange.

Your item must be in the original packaging and in good condition. It must also not be used. It must also be in its original packaging.