Jellycat Alice Axolotl Small Jellycat

Prompt Delivery and professional packaging

Our long-standing relationship with UPS FedEx DHL and other global carriers allows us to offer an array of shipping services. Our warehouse staff is expertly trained and will wrap your products according to our exact and precise specifications. Your items will undergo a thorough inspection and be properly secured before they are shipped. We ship to thousands clients every day in a variety of countries. The fact that we're determined to become the largest online retailer in the world is obvious. The warehouses are located situated in Europe in the same way as they are in USA.

Please note that orders with multiple items are subject to a processing period that is based to the specific item.

Before shipping, all ordered products will be thoroughly inspected. Most orders are delivered within 48 hours. It is expected that delivery will take between three and seven days.

Returns

The inventory is constantly changing and we do not completely manage it because many stakeholders are involved, including our factory and warehouse. Stocks can be changed at any time. Be aware that it's possible for your order to become unavailable even after you've placed your order.

Our policy lasts thirty days. We will not return or exchange your purchase if it has been 30 days since the purchase.

The item you purchase must be in the original packaging and in good condition. It must also not be used. You must have the item in its original packaging.